Sprint Nextel Service Review
Sprint Nextel (traded publicly on the NYSE as “S”) has nearly 52 million customers putting them as the 3rd 
largest wireless service provider in the US behind AT&T and Verizon Wireless. Sprint has been in the telecommunications game for quite some time but became Sprint Nextel after purchasing Nextel in 2005. They separated Sprint Nextel from landline phones and focuses solely on wireless service.
Known for their Walkie Talkie phones, Sprint Nextel has been a very popular service provider for business and construction use. It has been mentioned in several sources that Sprint tends to have better service and coverage in the East as well as the Western Coast. Sprint has recently been losing quite a bit of money and their stock is in “junk” status. They have an extremely high customer churn rate, meaning their customers come and go and they are unable to retain them. The highest contributing factor to people leaving is classified as poor customer service.
Sprint Nextel Technology Review
Sprint Nextel currently operates on 2G and 3G networks. Sprint is also currently developing a 4G networking utilizing WiMax and should start rolling out in major cities by the end of 2008. With very competitive data plans ($15 per month for unlimited), Sprint picks up a lot of business users. They offer a wide variety of PDA and Smartphones. An upgraded data plan also allows you to use your cell phone as a modem by tethering it to your computer. Despite the popularity of the iPhone on the AT&T network, this is one advantage Sprint phones have.
Sprint Nextel Cell Phone Reviews
Sprint Nextel offers a variety of phones from Audiovox, Blackberry, HTC, Kyocera, LG, Motorola, Nokia, Palm, Samsung, Sanyo and Toshiba. A strong amount of their sales come from PDA and Smartphones from Palm, Samsugn and Blackberry. Sprint Nextel also has a huge advantage in the Walkie Talkie or Push-to-Talk phones. The Samsung Instinct is one of Sprint’s most popular phones at the moment. It was Samsung’s answer to the Apple iPhone. Althought it has a few advantages, it typically has lower ratings than the iPhone.
Compare Sprint to Other Wireless Providers
Sprint vs AT&T Wireless
Sprint vs. Verizon Wireless
Sprint vs. T-Mobile
January 15th, 2008 at 9:41 pm
[...] See how they currently match up by reading Sprint reviews. [...]
January 2nd, 2009 at 5:14 pm
Sprint has the worst customer service and also sells defective products and will not replace them. I purchased the Renegade V950 and it freezes. Sprint will replace your defective phone with another defective Renegade, but that is it! I would not recommend Sprint to anyone. I would choose Verizon or AT&T.
March 19th, 2009 at 11:29 am
Sprint/Nextel is one of the worst companies ever. The customer service is the worst, and so are their worthless phones they offer.
May 2nd, 2009 at 2:21 pm
I have had the same Nokia Sprint phone for five years. Service has been good, although I am not much of a user (100-200 min of voice, 10-15 texts per month). A few dropped calls but not much. No experience with customer service by phone but the local Sprint store had good service the rare times I went there.
May 23rd, 2009 at 2:18 pm
i’m a very happy sprint customer and have had great customer service experiences. currently, i’m using the palm treo and data is extremely fast and reliable. i really want the iphone, but i several friends telling me the data is very slow and unreliable on the att network. for now, i’m staying with sprint and looking forward to the palm pre.
August 20th, 2009 at 8:25 am
JUSTIN! DO NOT GET THE IPHONE! ATT service sucks. I have the Iphone and it’s nice when it works on a very unreliable network. I have till February and I’m dropping ATT like a bad habit. I will be switching to Sprint.
November 1st, 2009 at 12:29 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
December 9th, 2009 at 6:06 am
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
December 20th, 2009 at 6:41 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
December 22nd, 2009 at 7:03 pm
I have read these reviews and find that many of you are talking to the extreme and EXAGERATING TO THE MAX when you are complaining. I agree that Sprint may not have a total CS satisfaction but then again, NO ONE DOES. CS is based on the individual you are dealing with, not the company. If you are referring to Tech Support them perhaps you should say Tech Support, Not Customer Service, as these are two different departments. Either way no one company is going to satisfy everyone but I don’t feel that one or two bad experiences constitutes such EXTREME OVERBOARD WORDING against a company. Perhaps you should be more mature and express that the CS is not always 100% satisfqactory. Also remember that no company’s Customer Service is 100% satisfactory to everyone.
February 16th, 2010 at 8:26 am
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
April 26th, 2010 at 5:43 pm
I signed up with Sprint over a year ago and I have been really impressed with the service, particularly with their calling network.
Sprint advertises the only 4G network and I have to say that with the right Smart Phone, the speed and graphics are really amazing. Their $69 everything unlimited plan saves me from my overage fees as well as nearly $40 a month more I had to pay to keep an IPhone with AT&T.
Their phone promotions are great and the general selection is better than I have encounted – I really love the abduance of Smart Phones at reasonable prices.
The best thing is honestly their calling network –I have great reception anywhere I go and in Miami that’s something. But I know that having this plan and a great phone, in this day and age, is lucky.
But there is an option being offered by Boost’s sister company, Virgin Mobile via Sprint, that has real potential to help a lot of people and should be getting more coverage.
Their “Assurance Wireless” program is being in offered in five states and exclusively to low income, qualifying families and its an amazing deal. Qualifers can get both a phone and 200 minutes, with no fees or contract, for free with the potential to expand their program at. 10 a minute. While the program is new, I can only hope it will expand to more states and people who could also use a plan like this.
I might not be low-income, but the savings would totally help me. While free is a bit much to ask of already loyal customers, maybe Sprint and its parents companies could offer something like this for $10 for everyone – new and old customers alike. Times are tough and having a cell phone is a must so click here for Sprint president’s email address: http://assurancewireless.webs.com and let him know that everyone could use these savings.
April 27th, 2010 at 2:53 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
May 1st, 2010 at 2:34 pm
I have been a customer of Sprint Nextel since 2000 when it was just Nextel. The biggest issue I have with them is they seem to be neglecting their roots. Every since the merger Nextel customers have been relegated to junky handsets and poor coverage. Sprint Nextel does not seem to understand that their core 2way customers need rough service,durable handsets that can also function as a PDA/ Smartphone and are willing to pay for quality hardware. Those radios are how we are able to stay in business and a broken P.O.S. cause us to loose money.
May 4th, 2010 at 7:28 am
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
May 5th, 2010 at 10:33 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
May 27th, 2010 at 5:13 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
May 29th, 2010 at 8:22 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
June 7th, 2010 at 6:36 pm
I have no kind words as far as Sprint is concerned. They are the worst provider I have ever dealt with. The phone service was terrible. Could not use phone at work place or home. Phone use was limited to outdoors. Forget about out of town-it never would get service. Customer service what a joke. Customer service representatives were horrible. They were not professional, lacked judgement skills and the patience of an infant. Their were a few I dealt with that were very good but that outweighed the majority of the bad ones. Never again would I go with Sprint as my cell phone provider.
June 18th, 2010 at 7:18 pm
I love sprint they are way better than verizon and I got 2 Blackberry Curves for free coverage and plans are supurb
June 26th, 2010 at 9:09 am
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
July 13th, 2010 at 4:41 am
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]
July 23rd, 2010 at 9:03 pm
[...] a techno-junky who writes interesting articles and blogs on various hi-tech goods. He believes that Sprint review is must for all those dealing with the company for the first time. This is because these Sprint [...]