Comments on: T-Mobile Service Review

By: H. Hu

H. Hu — Fri, 05 Mar 2010 21:04:18 +0000

I have had T-Mobile since August 2008. At first I had 1 or 2 bars where I live. Around May last year it deteriorated to absolutely no signal. I tried calling them many times, and each time they either put me on hold forever or said, according to their map I “should” have coverage. I know it is not due to the phone itself because in my office (3 miles away from where I live) I have 4 bars. And I know it is not due to the construction of my building because, after having no signal with T-Mobile for 3 months, I got a phone with another provider and have 3 bars on that phone. I communicated this with T-Mobile for many times, and they have refused to terminate my contract on the ground that according to their map I “should” have coverage, even though it is obvious that I haven’t been able to use my phone for the past 10 months. People who know me will know that I rarely ever make any blanket statement like this, but T-Mobile’s Customer Service SUCKS!

By: HUGE T-MOBILE FAN

HUGE T-MOBILE FAN — Fri, 12 Feb 2010 16:08:33 +0000

OK SO I’VE HAD SPRINT(SUCKS BIG TIME) AND MY BROTHERS HAVE VERIZON AND MY BROTHERS BRAG ABOUT VERIZON ALL THE TIME BUT THEY HAVE DROPPED CALLS EVERYTIME I’M WITH THEM! I NEVER HAVE DROPPED CALLS, THE ONLY TIME IS WHEN I TALK TO THEM! I ALSO WORK IN THE MALL AT A HAIR SALON, THE ONLY PEOPLE WITH RECEPTION IS T-MOBILE CLIENTS WE JUST CRACK UP. PEOPLE HAVE TO STAND NEXT TO THE ENTRANCE DOORS TO TALK. I HAVE FUN SOMETIMES AND TELL THEM “GET T-MOBILE!” AND T-MOBILE WAS RATED #1 FOR CUSTOMER SERVICE. I’VE BEEN WITH T-MOBILE FOR 7 YEARS NOW AND I’M THERE TO STAY!

By: Compare Cell Phone Provider Services | Cell Phone Battles

Compare Cell Phone Provider Services | Cell Phone Battles — Wed, 16 Jan 2008 05:45:32 +0000

[...] out T-Mobile reviews to see if their quality lives up to that of other [...]